Yes if your order hasn’t shipped yet, we can update the address. Please contact us immediately.

At this time, we ship within the United States only.

If your order has not yet been processed, please contact us as soon as possible. Unprocessed orders can be cancelled and refunded.

We accept various payment methods, including credit cards. You can view our full Payment Policy here.

You can easily check your status on our Order Tracking page.

No—shipping is free on all orders. You can view our full Shipping Policy here.

If you believe your package is lost or delayed, please contact us right away. Our support team will resolve the issue as quickly as possible.

Orders ship within 1–3 business days and typically deliver within 5–7 business days. Average total delivery time is 6–10 business days. See our detailed Shipping Policy here.

We’re sorry about that. Please contact us immediately and we’ll send a replacement or issue a refund.

No. We only accept returns for unopened, unused items in their original packaging.

Yes, we do—provided the return meets the conditions described in our Return Policy

Yes. We accept returns in accordance with our Return & Refund Policy. See the full Return Policy here.

Once the returned item reaches us and is processed, refunds are issued within 10 business days.

Yes—exchanges are available when the item meets our exchange/return conditions.

You have 30 days to request a return. Once approved, we’ll begin the return process and issue a refund according to our Return Policy.